Operational Drift Insight Series · Forthcoming
Tool Inflation.
This short entry is forthcoming.
Six tools to do the work of one. The signal spreads across more dashboards than any one person reads.
Tool inflation is the pattern of accumulating software without retiring software. Each tool was the right call at the time. None of them gets removed. Eventually the team spends more time deciding where to look than looking. The full entry will publish here when ready. Until then, the umbrella pillar names the pattern in context with the other five.